“Emergency exits and hallways were blocked by store inventory. Boxes were unsafely stacked, which created serious safety threats,” said Warren Simpson, Occupational Safety and Health Administration area director in the Hartford Area Office. “Four stockroom employees were assigned to work in these conditions.
At the time of the inspection, they were working around-the-clock before Black Friday, when inventory levels were higher.”
During
the November 2014 inspection, boxes were stored in the hallway leading
from the retail space to an emergency exit, which reduced the exit to
23 inches of passable space. Required space for exits is a minimum of
28 inches. Additionally, the emergency exit routes were obstructed by
piles of boxes as high as 10 feet. Boxes were stored unstably and could
fall and injure workers.Forever 21 employees have been exposed to these dangers previously. OSHA has conducted 37 inspections of company stores in the past five years. It cited the women’s fashion retailer 12 times for similar hazards, including stores in Bridgewater, New Jersey, in 2012 and Burlington, Massachusetts, in 2013. Due to the recurring nature of these hazards, OSHA has cited Forever 21 Retail Inc. for three repeated violations. Proposed fines total $165,000 for the conditions at the Westfarms Mall store.
“The company’s corporate office is responsible for safety and health requirements at retail locations nationwide, yet it allows these hazards to occur repeatedly,” said Simpson. “Forever 21 must take steps to address these types of hazards effectively at its stores.”
The citations can be viewed here.*
An OSHA QuickCard™ with emergency exit route information is available online.
Forever 21 Retail has 15 business days from receipt of its citations and proposed penalties to comply, meet with OSHA’s area director, or contest the findings before the independent Occupational Safety and Health Review Commission.